PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase  from our website HRetreats.com, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 


SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@hretreats.com or mailing us at:
HRetreats 24 Ives Street, Knightsbridge, London, SW3 2ND

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 – Wix & E-commerce package

Our store is hosted on Wix.com and provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Wix’s data storage, databases and the general Wix.com application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. When you will cancel your recurring plan, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

 

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Advertisements

 

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. 

 

Use of cookies and Analytical Data

 

What is a cookie?

A cookie is a small file that is placed on your device, which enables a server to identify that device and allows us to offer the best services possible by allowing us to recognise you as a unique user and provide us with information about how you use our website.  Cookies are commonly used on the Internet and do not harm your computer system.

 

What are web beacons and pixel tags?

These are similar to cookies and allow us to collect information about how you use our website and help us to offer you the best service.  We may use web beacons and pixel tags alongside cookies both on our website and in any emails we sent to you.

Again, web beacons and tags are commonly used on many websites and do not harm your computer system.

Further information can be found at http://www.allaboutcookies.org/web-beacons/

 

How do we use the information we collect?

Information collected may include items such as the IP address of your computer, the time you visited our website and what links you clicked on or when you opened our emails.  However, any information collected is kept secure and only used for the purposes set out in this Privacy and Cookie Policy.

We may, from time to time use and serve cookies, pixel tags, action tags or similar technologies.

To assist in the provision of ads which are relevant to you when browsing the internet.

  1. We partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising and content to you

  2. Our partner may place or recognise a cookie on your computer or device and we may share personal information with them if you have submitted such information to us, such as your email address.

  3. Our partners may link the personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information.

  4. Our partners use this information to recognise you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes. For example, our partners may deliver and/or enabling downstream delivery of ad to you in your web browser based on a purchase you made in a physical retail store, or they may send a personalised marketing email to you based on the fact that you visited a particular website.

  5. Users may opt out of Live Ramp's use of cookie by using their opt-out tool

We are continually looking to improve your user experience and so regularly adopt and implement new technologies to help us do this.

 

Analytical Data

This website also uses Google Analytics to allow us to monitor how users use our website. As part of this activity, if you have a Google account and have allowed Google to associate your web and app browsing history so that you may receive personalised ads then Google may collect a Google identifier which allows them to identify your Google account when you are using this website. If you require further information or wish to opt out of Google Analytics Remarketing and Advertising Reporting Features then please visit Google’s currently available opt-outs.

How can I stop cookies and what effect will this have?

You can stop cookies from being deployed on your computer by configuring your browser not to accept them. However, in order to get the best use out of our website, you will need to have cookies enabled.

Please refer to your browser's 'help' facility for information on how to enable and disable cookies.

If cookies are already on your system, you can delete them - For more information on cookies and deletion of cookies please visit: http://www.aboutcookies.org.uk/managing-cookies

Please be aware that deleting certain cookies can result in difficulties when navigating around sites.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Modifications will be effective on the day they are posted. We reserve the right to modify this privacy policy and Terms & Conditions at any time, so please review it frequently, in order to be updated about the changes on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@hretreats.com or by mail at HRetreats
[Re: Privacy Compliance Officer]
24 Ives Street, Knightsbridge, London, SW3 2ND

© 2019 by H Retreats        All rights reserved

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H Retreats, 24 Ives Street, Knightsbridge, London, SW3 2ND  Tel: +971 585 610 108   Email: namaste@hretreats.com